Privacy Policy

1. Who we are

Trade name: Cybinix
Registered legal name: Cybinix
Address: Schilperoortstraat 83 B, 3082 ST Rotterdam, Netherlands
Email: info@cybinix.com
Phone: +31 6 20875913
KVK number: 98293982
VAT ID: NL005322814B40

2. Which personal data we process

Depending on how you interact with the website, we may process:

• Name and company name
• Email address and telephone number
• Information you provide in forms, e-mails, or project requests
• Technical and usage data such as IP address, browser type, and analytics data where applicable

3. Why we process personal data

We process personal data for the following purposes:

• To respond to enquiries and contact requests
• To prepare quotations or discuss projects
• To communicate about existing or potential services
• To improve the website, performance, and user experience
• To comply with legal or administrative obligations where applicable

4. Legal bases

We rely on one or more of the following legal bases under the GDPR/AVG:

• Your consent, where consent is required
• The performance of pre-contractual steps or a contract
• Legitimate interests, such as running and improving our business and website
• Legal obligations, where required by law

5. Retention periods

We do not keep personal data longer than necessary. In principle:

• General contact requests are retained for up to 12 months, unless a longer retention period is necessary for an ongoing conversation or legal reason
• Client and quote data may be kept longer where required for administration, tax, legal, or contractual purposes
• Analytics and technical data may be retained in accordance with the settings of the tools used

6. Sharing data with third parties

We may use service providers such as hosting providers, e-mail providers, form handling tools, analytics services, or other technical suppliers. We only share data where necessary for the relevant service and where there is an appropriate legal basis.

7. International transfers

If a third-party service processes data outside the European Economic Area, we will aim to use providers that offer appropriate safeguards, such as contractual protections or equivalent mechanisms where required.

8. Your privacy rights

You may have the right to request access, correction, deletion, restriction, objection, or data portability, depending on the situation and applicable law.

9. Questions or complaints about privacy

For privacy-related questions, please contact info@cybinix.com. If you believe your data has been handled unlawfully, you may also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

10. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page.